At MailPanda we care about the security of your domain, for this reason we request a verification of ownership to ensure that only the owner has authorised the use of our services.

This domain verification can be done using the DNS registration of the domain. DNS corresponds to Domain Name System. The system was created in order to translate IP addresses in a way that was easier to understand.

DNS can keep information in text format. To save text in DNS register helps many functions required by services external to the domain (software, web page, email servers) Los DNS también pueden alojar información en formato de texto. Almacenar texto en los registros DNS sirve para muchas funciones requeridas por  servicios externos al dominio (software, páginas web, servidores de correo) as it is verification of property, authorization to send messages and authentication of mail servers. These types of records are called TXT records.

In MailPanda, when adding a domain to your properties, we will ask you to add a TXT record to your DNS zone, in order to verify that only you are the owner of the domain. If you have your registered domain with ClickPanda, to add or modify your TXT records you can follow the steps in this article. You can also write us by chat or open a support ticket and we will configure your domain to use the MailPanda service.

If your domain is not registered with ClickPanda, you must ask your current registrar for instructions to create the requested TXT records.

The MailPanda service will only ask you to create the following 3 registers:

Property verification

This registry is a unique token that is generated by each domain that you add to your service, you must keep this record active so that the MailPanda service works correctly, it is a TXT type registry and it is delivered in the following format:

Hostname, name or server name: @ (In some providers it is not allowed to use this symbol, if you receive an error try to use your domain name with a period at the end, example: yourdomain.com.)

Value: mailpanda-site-verification = S-r-Gaxx44851348xx22ae5ca7fb7a15a1a6d1fe1xxxxxx

TTL: 7200

Once the record has been added correctly, you must wait for a propagation time (from 1 to 24 hours). It is possible that our system does not recognize the registry immediately, if you have problems checking the registration, please contact us)

SPF Verification

The Sender Policy Framework (SPF) record is a type of Domain Name Service (DNS) record that identifies mail servers that can send messages on behalf of your domain.

The goal of SPF records is to prevent spammers from sending messages with spoofed sender addresses from your domain. Recipients can check the SPF record to find out if a message that appears to come from your domain comes from an authorized mail server.

The SPF record is a TXT record that is verified by each email that is received from any domain. The purpose of this registry is to verify that the server that sent the message is authorized to send messages from the sender’s domain. In this way you can filter the attempts to impersonate your domain to avoid phising, viruses, fraud and defamation.

In MailPanda we ask you to create an SPF record or add our server to your existing SPF record to prevent the messages sent through our service from reaching the spam folder. However, this does not guarantee that messages arrive in the inbox since each mail provider has its own policies for the treatment of messages.

The format of the SPF record is as follows:

Hostname, name or server name: @ (In some providers it is not allowed to use this symbol, if you receive an error try to use your domain name with a period at the end, example: yourdomain.com.)

Value: v = spf1 include: _spf.clickpanda.com ~ all

TTL: 7200

If you already have an SPF record in your domain, you must add the text include: _spf.clickpanda.com to the existing record, otherwise, if you have two SPF records, it will be invalid and you will not be able to send emails.

Once the record has been added correctly, you must wait for a propagation time (from 1 to 24 hours). It is possible that our system does not recognize the registry immediately, if you have problems checking the registration, please contact us)

Verificación de DKIM

The DKIM system (DomainKeys Identified Mail) is a mechanism for a mail to be validated by a recipient by unequivocally checking that the origin of the mail is really the one that appears in the mail headers.

The DKIM is a signature that is placed on each outgoing mail, the destination server compares this mail record against the existing DNS record, and if they are identical, the message is accepted as legitimate.

In MailPanda we ask you to create a DKIM record to prevent the messages sent through our service from reaching the spam folder. However, this does not guarantee that messages arrive in the inbox since each mail provider has its own policies for the treatment of messages.

The format of the DKIM record is as follows:

Hostname: default._domainkey.

Value (without speech marks):

“v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQxxxxxxxDc9IQB5tpXowF4TznS3Br04IN+NdccccxxxxxcS7TVwotUdazMbIHt0ywzE9XDytB/52oQQOcNZi+sxYVo8KpzbjA4s4jh2CmvToa1jFnRhruL2x2dbIiRMQ4FIPotXDsT57yZsrWG+/HERfOWpf92D4HS5HsXWHVgcPl7+a1slBliaFNIPdv76SgnJPtyCUxxxxxxxxVEDG6jEIqnM8mvJIA2LuqKtHzyHp0QEVD2eU35U1WVH0+pZOqaG/WlgW0S1y9gJ3PH2ByIinYGevCXxxxxxxxxx;”

TTL: 7200

Once the record has been added correctly, you must wait for a propagation time (from 1 to 24 hours). It is possible that our system does not recognize the registry immediately, if you have problems checking the registration, please contact us)